Custom Badge Reel and Buddy Set

• Once an order is placed we happily accept order cancellations within 24 hours of the purchase date. If 24 hours has passed, we are unable to accept a cancellation request. If the package is returned due to wrong information given or change of mind about purchasing; the item will be refunded minus the shipping costs even if you qualify for free shipping.

• Custom and personalized items don’t qualify for refund or cancellation once item has been started. Due to the custom nature of each item we do not accept returns/exchanges.

• Please keep in mind that every item is handmade. While it will always closely resemble the item in the picture provided, not everything can look exactly the same. Which makes your item extra special as it is unique to you!

• Your item comes with a 30 day warranty from delivery day. If your item is lost in transit I will replace it, if there has been no movement in two weeks. If your item is marked delivered and is not there you will have to contact your local post office so they can better guide you in locating the missing package.

If there is an issue with your order please contact us! We are always here to help and make things right! :)

 1. Do not use alcohol to clean (alcohol will eat away at the material, items can be easily cleaned with soap and water or non-alcohol based cleaners)

2. Avoid knocking acrylic piece on any hard surfaces or dropping from a high altitude
3. Avoid prolonged exposure to heat and water